After issuing an apology, RIM now offers several free apps as compensation for service disruption
If you've been affected by the recent BlackBerry outage, it's understandable to still be pretty irked about it in spite of RIM's public apology. Unfortunately, if you're expecting a refund to make up for the loss of services that spanned not hours but days, it seems like you're not getting any. Instead, what you get is a suite of premium apps originally worth $100 offered free of charge.
Starting October 19, you'll be able to download 12 premium apps from BlackBerry App World for free where they will stay available for the next four weeks. RIM is rolling out more premium apps in the coming months that you can get at no cost until December 31. The initial list of 12 apps includes SIMS 3, song identifier Shazam Encore, and Siri-like virtual assistant Vlingo Plus.
BlackBerry's disruption of services affected users deeply as some of the smartphone's key features like?BlackBerry Messenger (BBM) were rendered useless for as long as three days. Offering complimentary premium apps is part of the company's plans to get some of its user base trust back. RIM's founder Mike Lazaridis says, "We are grateful to our loyal BlackBerry customers for their patience. We have apologized to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again."
[Image credit: Ian Lamont]
This article was written by Mariella Moon and originally appeared on Tecca
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